Grievance Redressal
Last updated 1 November 2026
If something has gone wrong, here is who to tell and how quickly we will answer.
Grievance Officer
Under India's Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Rules and the Digital Personal Data Protection Act, 2023, you can raise a complaint with our Grievance Officer:
Grievance Officer, AirabitsEmail: [email protected]How to complain
Email the Grievance Officer with your name, the email of your Airabits account, what happened and, for a payment, the invoice number. Please put "Grievance" in the subject.
What happens next
- We acknowledge your complaint within 48 hours.
- We resolve it within one month, and tell you what we did and why.
- If you are not satisfied, you can go to the consumer commission or, for personal data, the Data Protection Board of India. Outside India you can contact your local consumer or data protection authority.
Contact details
AirabitsEmail: [email protected]Website: airabits.comFor everyday questions the contact page is usually quicker.